Shipping & Delivery
Fast, reliable delivery across Ghana. Free standard shipping on orders over GHS 300.
Delivery Options
Standard Delivery
Delivered the same day across Ghana
Express Delivery
Same day delivery for Accra and Kumasi
Store Pickup
Collect from our East Legon store
Free Standard Shipping
Spend GHS 300 or more and get FREE standard delivery anywhere in Ghana
Delivery Zones & Timeframes
| Zone | Areas Covered | Standard | Express |
|---|---|---|---|
| Zone 1 - Accra Metro | East Legon, Osu, Labone, Airport, Dzorwulu, Cantonments, Adabraka, Tema | Same day delivery | Same day delivery |
| Zone 2 - Greater Accra | Madina, Legon, Haatso, Achimota, Dansoman, Spintex, Teshie, Kasoa | Same day delivery | Same day delivery |
| Zone 3 - Major Cities | Kumasi, Takoradi, Cape Coast, Tamale, Sunyani, Ho, Koforidua | Same day delivery | Same day delivery |
| Zone 4 - Other Areas | All other locations within Ghana | Same day delivery | Same day delivery |
How Shipping Works
Order Processing
Orders are prepared for same day delivery. We carefully pack your items and prepare them for dispatch.
Dispatch
Your order is handed to our trusted delivery partner. You'll receive a tracking number via email and SMS.
Track Your Order
Use your tracking number to monitor your delivery in real-time. You'll get updates at each stage.
Delivery
Our delivery partner will contact you before arrival. Sign for your package and enjoy your purchase!
Important Information
Cut-off Times
Orders are dispatched for same day delivery.
Delivery time
We offer same day delivery.
Delivery Contact
Our delivery partner will call you before arrival. Please ensure your phone number is correct and reachable.
Failed Deliveries
If you're unavailable, we'll attempt delivery twice. After that, the package is held at a collection point for 5 days.
Package Security
All packages are insured during transit. Report any damage or missing items within 48 hours of delivery.
Order Tracking
Track your order anytime using your order number and email address. You'll see real-time updates including:
Order Confirmed
Processing
Out for Delivery
Delivered
Need Help with Your Delivery?
Questions about shipping costs, delivery times, or tracking? Our customer service team is here to help.